Frequent questions


Here you will find answers to the most common questions you may have. Our priority is to ensure you have all the information you need to make the most of your vacation.



We hope these FAQs make your stay even more enjoyable and stress-free.

If you don't find the answer you're looking for, please don't hesitate to contact us directly. We're here for you and will do our best to ensure every detail of your stay is perfect.

You can book directly from the website's "Book" section or via email at We also provide information via WhatsApp at +393480718373.
 It is possible to book both, accommodations and pitches.

Accommodations are guaranteed from 16:00 - Pitches from 11:00.

It is possible to arrive earlier and use the internal services (pool, bar, snack bar, playground, etc.). However, we cannot guarantee parking, accommodation, or pitches before the specified time. In case of early arrival, we suggest parking outside the campsite. For special needs, please contact the Reception. We do not have a free area for campers or trailers waiting for check-in time.

Contact the Reception via email or WhatsApp at +393480718373 to check availability or to explore alternative dates.

The reception is open from 8:00 to 20:00. For arrivals booked after 20:00, arrangements need to be made.

The driveway gate closes at 23:00. After that time, the car must be parked outside.

All useful information for your stay is available in the regulations section of the website.

We can note your preferences and do our best, but we cannot guarantee.

Early departure is possible. However, we cannot refund the nights not used and booked. From the moment of early departure, the facility may reallocate the accommodation or reservation to new guests.

Late arrival is possible. However, we cannot refund the nights not used and booked.

It is mandatory to provide all documents of the persons staying for registration, as well as the booking number or reference.

Completing online check-in (for direct bookings with the facility) allows for faster procedures at check-in.

Movement of vehicles is always allowed. However, we ask for silence from 13:00 to 15:00.

Visitors are allowed with prior agreement and authorization from the Reception, which cannot always guarantee their entry. It is mandatory to show an ID. The car must be parked outside.

We guarantee one parking space for each accommodation and only one car in the pitch in the case of a tent or trailer. Second cars must be parked outside. We have available internal parking spaces for a fee, subject to reservation.

BBQs are allowed, taking care not to disturb neighbors and observing safety rules.

The pitch is intended as the space occupied by a single camper, or by a car and a tent, or by a trailer and a car. Additional vehicles or tents cannot be parked. The price includes the occupants.

The check-in time for pitches is from 11:00 to 20:00. Arrangements need to be made with the reception for arrivals outside of these hours.

Check-out for pitches is from 7:30 to 11:00. Payments are made the day before until 20:00 or on the day of departure from 8:00.

After the check-out time, an additional night will be counted, except for special offers proposed in certain seasons.

Certainly, and it is available free of charge for guests in pitches.

All pitches are equipped with a tap for drinking water.

All pitches (except Verdi Pitches) have drainage on the pitch, which refers to clean water. The camper service for wastewater is located at the end of the sanitary block.

We have private bathrooms for pitches upon reservation.

The check-in time for accommodations is from 16:00 to 20:00. Arrangements need to be made with the reception for arrivals outside of these hours.

Check-out for accommodations is from 7:30 to 10:00. 
Payments are made the day before departure before  8pm or on the day of departure from 8am.
The pedestrian gate is always open.

Accommodations are equipped with sheets and duvets. Towels are not included. You can rent them by informing the reception before your arrival.

Smoking is not allowed in accommodations and enclosed spaces.

Cleaning is excluded and mandatory only in the presence of pets (Euro 20.00 for stays up to two days - Euro 40.00 for stays longer than 2 nights). Without pets, cleaning is included in the price.

Not all accommodations are equipped with a TV. We recommend checking the details in the section dedicated to each accommodation.

Dogs are welcome in all accommodations and pitches.

A daily surcharge of Euro 6.00/night/pet applies. In accommodations, there is also a mandatory cleaning fee of Euro 40.00 (or Euro 25.00 for stays of less than 2 nights).

The beach is public and managed by the Municipality of Peschiera del Garda. The current regulation does not allow dogs on the free beach. BAU BEACH is located 250 meters from the campsite, where swimming and the use of loungers for pets are allowed.

,"Yes, it is good practice to keep the dog on a leash in the campsite. In the pitch or accommodation, make sure to keep it in your own space."

Dogs must be taken outside for their needs. The campsite provides free hygiene bags for collection.

Specific documentation is required if necessary (ownership and vaccination card).

Dogs are not allowed in the pool area. We have a panoramic area reserved for them next to the pool with sun loungers and umbrellas.

Dogs are welcome in the dining area

The houses are not fenced. In case of need, we are available to organize a closure, to be verified based on the type of accommodation.

The nearest veterinary clinic is 700 meters away. The 24/7 veterinary clinic is 7 km away.

The pool is open from 10:00 to 19:00 in high season and from 10:00 to 18:00 in medium and low season. Hours may vary depending on weather conditions. The management prioritizes the safety of bathers. In case of approaching thunderstorms, guests will be asked to leave the pool area.

Yes, a swimming cap is mandatory during high season (May/September included).

Sunbeds and umbrellas on the pool deck are available free of charge.

The pool is heated using modern sustainable methods. The water temperature is influenced by the external climate and normally reaches about 24 degrees.

The pool area is non-smoking. You can go to the nearby bar instead.

We overlook directly the Bergamini Beach, which offers the possibility to rent sun loungers and umbrellas. The private part is not managed by the campsite. The free part is available free of charge.

You can book directly from the managers on the beach.

Our Micro Market offers fair-trade and essential food items. Large supermarkets are 800 meters away. Fresh bread is available every morning and does not require reservation.

Yes, it is drinkable throughout the campsite. Also available is fresh or ambient micro-filtered water in the appropriate dispenser for refilling your bottles/flasks.

Certainly, our protocol includes mandatory recycling that we ask our guests to perform carefully, according to the instructions provided upon arrival.

Wi-Fi is free throughout the facility.

We do not offer an entertainment program.

Our Reception is available for the sale of park tickets and various excursions.

We support the rental of muscle bikes, e-bikes, and professional bikes for sustainable mobility. A document will be required, and a rental contract will be completed.

The bus stop is 700 meters from the campsite. The train station is in the center of Peschiera del Garda. Bicycle rental is available within the campsite.

The bike path starts 700 meters from the campsite and extends into various routes (including the bike path along the Mincio river of over 50 km).

We are directly on the beach and on the pedestrian walkway to Peschiera del Garda.

The promenade is pedestrian only. It is possible to reach Peschiera with the bike path starting 700 meters from the campsite.

The medical service is in neighboring towns. The hospital with first aid service is about 3 km away.

The pharmacy is 700 meters away.

We do not have a separate kitchen; however, we can provide a selection of packaged and certified products.

The entire structure is barrier-free. There are dedicated bathrooms in the sanitary block.

We do not provide this service.

The beach slipway for boats is managed by the Municipality of Peschiera del Garda. Hours may vary, and we do not guarantee weekend openings.